Question 1

Do I need a referral?

Accepted Answer

No - anyone can book an appointment by calling us on 07 8389235 or using our online booking system.

Question 2

How long is an appointment?

Accepted Answer

We allow 20 minutes for each appointment, but depending on your presentation we may not require all this time.

Question 3

Do I need to use a softening agent in my ears prior to my appointment?

Accepted Answer

No this is not necessary, however if the wax is difficult to remove you may be required to apply ear drops and return for a follow up appointment.

Question 4

How do you remove ear wax?

Accepted Answer

Using a high powered microscope we directly visualise the ear canal and insert a thin suction tube or other ear instruments to safely remove any built up wax or debris. The microscope also provides accurate depth perception and increases the safety of the procedure.

Question 5

What are the symptoms of excess ear wax?

Accepted Answer

These can include deafness, tinnitus, earache or a sense of fullness in the ear canal.

Question 6

What causes ear wax retention?

Accepted Answer

Earwax retention commonly occurs when objects such as headphones, earplugs, cotton buds and hearing aids are repeatedly inserted into the ear canal. 
In some cases it may be caused by a structural obstruction such as tortuous canals, exostoses (bony outgrowths in the ear canal) or excess hair.

Question 7

Can you treat my ear infection?

Accepted Answer

If required we are able to provide antibiotic therapy under a community nurse prescribing standing order. To be eligible you must meet specific criteria which includes not suffering from complex medical conditions. 
If you are suffering from an acute or severe ear condition we recommend you see your GP or an acute medical service.

Question 8

Do you have free car parking?

Accepted Answer

Yes - you may use the car parking in gates 1-3 of the Anglesea Medical Centre. Please bring your number plate number to reception so we can register your car parking.

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